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Table 6 Necessary conditions for switching intention

From: Study on the “digital divide” in the continuous utilization of Internet medical services for older adults: Combination with PLS-SEM and fsQCA analysis approach

Variable

Consistency

Coverage

satisfaction

0.876

0.809

 ~ satisfaction

0.426

0.499

e-health literacy

0.742

0.760

 ~ e-health literacy

0.578

0.603

selfefficacy

0.722

0.733

 ~ selfefficacy

0.598

0.629

socialinflunce

0.690

0.746

 ~ socialinflunce

0.630

0.623

socialsupport

0.653

0.661

 ~ socialsupport

0.577

0.609

socialparticipation

0.665

0.688

 ~ socialparticipation

0.632

0.652

  1. Note: " ~ " indicates that the variable is absent